Privacy policy

Last Updated: 17-08-2025

At Zerie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

Personal Information: name, email address, phone number, billing and shipping addresses.

Order Information: items purchased, order dates, delivery preferences.

Payment Information: processed by secure third-party payment processors; Zerie does not store full card details.

Technical Data: IP address, device and browser information, approximate location, pages visited, and timestamps.

Cookies: small files used to remember your preferences and improve site performance (see “Cookies & Tracking”).

2. How We Use Your Information

To process and deliver your orders and provide customer support.

To communicate about orders, updates, and service notices.

To personalize your experience and improve our website and products.

To prevent fraud, secure our services, and comply with legal obligations.

With your consent, to send marketing messages you can opt out of anytime.

3. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, keep your cart active, analyze site usage, and measure marketing performance. You can control cookies via your browser settings; disabling some cookies may affect site functionality.

4. Sharing Your Information

We share limited information with trusted service providers (payment processors, shipping partners, analytics, customer support tools) so they can perform services on our behalf. These providers are required to protect your data and use it only for the specified purpose.

We may also share information to comply with laws, enforce our policies, or protect rights, property, or safety.

5. Payments

Payments are handled by third-party gateways that meet industry security standards. Zerie does not store your full payment card details on our servers.

6. Marketing Preferences

You can opt out of marketing emails by using the unsubscribe option in any message. Service and transactional emails will still be sent when needed for your orders.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing. You may also have the right to data portability.

To exercise these rights, contact us at: info.zerie@gmail.com

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.

11. International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate protections are in place when we transfer personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest changes. Continued use of our services after changes means you accept the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at: info.zerie@gmail.com